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The Surfanic 365 Satisfaction Guarantee

We stand behind everything we sell. If your New Surfanic purchase doesn't meet your expectations, you can return it for a replacement or refund. What's more, you don't even need a receipt—we'll have a record of your purchase. We will exchange or refund any brand new, and unused product within 365 days (a whole year). Just make sure the product still has the tags attached and is in the same condition as we despatched it to you.

We've been supplying Snowboard and Ski clothing since 2002. And in that time, we've learned a lot about what makes great gear. We manufacture to the highest standards and we only stock brands that meet our exacting standards. We continually use all the gear we have to get out in the mountains and enjoy the snow.

Plus, we listen to you. Your feedback has driven the development of all our Surfanic products, if you need more pockets let us know. We want to hear what you think as this help us develop what's important to you. We're proud to put our name to it; you can count on everything we offer being highly functional and satisfaction guaranteed. You really can't go wrong with kit from Surfanic.

If you're not 365 satisfied with an item, you can return it for an exchange or a refund without question.

2 Year Guarantee

We guarantee all products purchased from Surfanic to be free of defects in materials or workmanship. We will replace products, which are shown to be faulty covering a period of two years from the date of purchase, provided that the alleged faulty product is returned to Surfanic where the goods were purchased accompanied by the original purchase receipt.

The product must not have been handled negligently or used otherwise than in accordance with its care instructions or recommended use, and/or any other party has not attempted repairs to the product. Replaced products are covered for the remainder of the original guarantee period only.

This guarantee does not apply to faults caused by natural wear and tear and does not infer any rights other than those expressly set out above. This guarantee does not cover any claims for consequential loss or damage. Your statutory rights are not affected.

To register your product with the 2 year guarantee please visit www.surfanic.com/2year

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