Delivery

Shipping and Deliveries

Shoreditch Design Ltd. aims to deliver all items within an acceptable timeframe. However, there may be circumstances beyond Shoreditch Design Ltd. reasonable control which may cause delay. In such circumstances Shoreditch Design Ltd. will endeavour to deliver the goods as quickly as possible or resend the goods if they are declared lost in the post.

Any order placed after 2.00pm may not be shipped until the next working day. Any orders placed after 2.00pm on Friday will be dispatched on the following Monday. Please note Shoreditch Design Ltd. classify a working day as Monday-Friday 9.00am-5pm (excluding Bank Holidays). Deliveries may require a signature on arrival.

If your parcel does not arrive within an acceptable time frame please contact us at customer.services@surfanic.com. Our site is only intended for use by people resident in the United Kingdom and we therefore reserve the right to not accept orders from individual's resident elsewhere.

Roller Bag deliveries - Due to the size of these bags, deliveries can take 2 to 3 working days. Tracking is not always available however if you log into your account you can see when the order was despatched.  You can also call our customer support team on 01702 560220.

Tog24 Products - In order to be able to offer the best range of products available, some goods may need to be despatched from a second warehouse facility. As of 1st August 2015, all Tog24 products will now be shipped from Tog24's warehouse directly. Deliveries made from Tog24 will still be despatched using the method selected at the checkout, but will arrive in a separate delivery to any other items ordered.

Domestic Shipping Costs

  Royal Mail
Tracked 48
Royal Mail
Tracked 24
FedEx
Next Working Day
Order Value
£0 - £49.99

Estimated
2 - 3
Working days

Estimated
1 - 2
Working days

Next Day
(Working Day)
UK Mainland £3.99 £6.99 £7.99
Tracked YES YES YES
Signature required NO NO YES

 

  Royal Mail
Tracked 48
Royal Mail
Tracked 24
FedEx
Next Working Day
Order Value
£49.99- £99.99

Estimated
2 - 3
Working days

Estimated
1 - 2
Working days

Next Day
(Working Day)
UK Mainland £2.99 £5.99 £6.99
Tracked YES YES YES
Signature required NO  NO YES

 

  Royal Mail
Tracked 48
Royal Mail
Tracked 24
FedEx
Next Working Day
Order Value
£99.99 - £149.99

Estimated
2 - 3
Working days

Estimated
1 - 2
Working days

Next Day
(Working Day)
UK Mainland £0.00 £4.99 £5.99
Tracked YES YES YES
Signature required NO NO YES

 

  Royal Mail
Tracked 48
FedEx
Next Working Day
Order Value
Over £149.99

Estimated
2 - 3
Working days

Next Day
(Working Day)
UK Mainland FREE £4.99
Tracked YES YES
Signature required NO YES

Free Postage Offers

Shoreditch Design Ltd. reserve the right to amend this offer at any time and without prior notice.