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Surfanic Product GuaranteeSurfanic Product Guarantee

We guarantee all products purchased from an authorised Surfanic Dealer to be free of defects in materials or workmanship. We will repair or replace products which are show to be faulty for a period of 2 years from the date of purchase, provided that the alleged faulty product is returned to the authorised Surfanic Dealer where the goods were purchased accompanied by the original purchase receipt. The product must not have been handled negligently or used otherwise than in accordance with its care instructions or recommended use, and/or repairs to the product have not been attempted by any other party. Repaired or replaced products are covered for the remainder of the original guarantee period only.

This guarantee does not apply to faults caused by natural wear and tear and does not infer any rights other than those expressly set out above. This guarantee does not cover any claims for consequential loss or damage. Your statutory rights are not affected.

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Returns Policy

We do not refund on non-faulty goods. We will exchange or issue a credit note within 21 days of purchase providing the goods are in a resalable condition, unworn, unmarked, all original labels attached and proof of purchase is given.

Sale goods will only be exchanged during sale periods, Credit notes are not given for sale goods.

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